Your privacy choices

Order

  1. How can I place an order?
    You can order directly through our website. Simply select your desired plant(s), choose the appropriate size and quantity, and add them to your cart. An invoice will be sent to you for payment.
  2. What payment methods do you accept? We currently accept payments via PayPal.
  3. Which currency will I be charged in? All transactions are processed in USD (United States Dollar).
  4. Can I modify or cancel my order?
    Yes, you can modify or cancel your order. Please contact us as soon as possible.
  5. How long does the order process take?
    We ship orders once a month, typically at the end of the month. The process Includes:
  • Export and import document preparation
  • Phytosanitary certificate issuance
  • Plant packaging
  • Delivery to our shipping agent in Florida

    Once shipped, delivery via UPS takes approximately 5–7 business days.
    You do not need to prepare any import documents — we handle everything in coordination with our licensed agent.

Shipping

  1. Do you ship internationally?
    Yes, we offer worldwide shipping, with a focus on the USA.
  2. How much does shipping cost?
    Shipping to the USA starts at USD 16 per plant. For other countries, please contact us for a personalized quote.
  3. Do you offer free shipping?
    Please reach out to us to inquire about special promotions. If you send us your wishlist, we may be able to offer a customized deal.
  4. Do I need an import permit?
    No, you do not need to provide an import permit — we take care of all import procedures.
  5. How long does shipping take?
    Once your package reaches our Florida hub, we will ship it to your address via UPS, which typically takes 3–5 business days.
  6. Can I track my shipment?
    Yes, we will provide a UPS tracking number so you can monitor your shipment.
  7. Shipping Schedule
    We ship once a month. Please place your order before the monthly cut-off date, usually in the second week of each month. Shipments typically depart in the third or fourth week.

Refund

Can I return my plant or request a refund?
Yes, returns and refunds are available if your request meets our terms and conditions. Please contact us for details.

Important Notes – Sensitive Plants

Please note that some plants are more delicate and may be affected during transit. While most plants arrive in excellent condition, minor damage can occasionally occur.

To reduce this risk, we strongly recommend selecting our shipping upgrade option for added protection and better preservation during transit.

All plants are packed according to international export standards. However, we cannot be held responsible for any issues arising from long-distance travel or customs clearance delays. These are beyond our control and not covered under our warranty.

By placing an order, you confirm that you understand and agree to these terms, and we will proceed accordingly.

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.